Enrollment Eligibility
An employee is eligible to enroll in benefits if the employee is normally scheduled to work 1,000 or more compensated hours per plan year, regardless of whether they are an exempt or non-exempt employee. However, employers are not required to cover the cost of these benefits unless the employee is scheduled to work 1,500 or more compensated hours per plan year.
The Episcopal Diocese of Northern California offers
the following benefits to eligible employees:
- Medical (Anthem, Cigna, Kaiser), Dental, Vision, Prescription (Rx), Behavioral Health, Telehealth Services
- Employee Assistance Program (EAP)
- Pension
- Life Insurance
- Disability (Short-term & Long-term)
- Travel Assistance
Read more about EDNC’s Denominational Health Plan (DHP) here!
February 5, 2025:
It has come to our attention that some Anthem & Cigna members may be experiencing issues with the transition to the new Quantum Health ID cards.
As a reminder, effective January 1, 2025, Quantum Health is our NEW healthcare navigator, and the main point of contact for Anthem and Cigna members. Quantum Health is NOT your new insurance provider. Your insurance provider remains Anthem or Cigna. Quantum Health was contracted by the Church Medical Trust as a liaison between members and their insurance provider to help manage, facilitate, and centralize member services.
All Anthem and Cigna members should receive a new Quantum Health ID card with NEW Participant ID and Group ID numbers by February 10, 2025. If you do not receive one by that date, please reach out to Quantum Health and let them know (1-866-871-0629). You can also print your ID card directly from your Quantum Health portal at myquantumcare.org.
Members MUST share this card/new ID numbers with doctors, pharmacists, and other providers—except dentists—as the current Anthem and Cigna ID cards will no longer be valid. (Members will continue to use the Delta Dental ID with dentists, and EyeMed ID for vision specialists.)
NOTE: Some members who have received their new cards and shared it with their providers are being told by their providers that they are showing up as “inactive” in their system. We have contacted Quantum Health and inquired about this issue. They have discovered that two things are happening with the majority of the calls they are receiving:
1) Providers offices are making typos when entering the new ID numbers, so please be sure to request that they repeat the numbers back to you to ensure they have not missed a digit or added anything extra.
2) Providers offices are only updating the Participant ID and not the Group ID number. BOTH numbers have changed and must be updated in their system.
If neither of these options resolve your issue, please call Quantum Health at (1-866-871-0629), and they can assist you further.
If you have any important procedures or surgeries coming up, we urge you to confirm this information with your providers well in advance to avoid any delays.
Its more crucial now than ever before to protect yourself and your loved ones against illnesses like the flu. The flu vaccine is one of the easiest ways to do so. It will also help to reduce the strain on healthcare systems responding to the COVID-19 pandemic.
Members of the Medical Trust can receive flu shots at any pharmacy that participates in the Express Scripts network at no cost to the member. Be sure to call in advance to schedule an appointment and to check on flu vaccine availability. And don’t forget your Express Scripts member ID card; you will be required to present it at the time of service.
To find a pharmacy participating in the Express Scripts network, log in at express-scripts.com and click “Prescriptions”, then “Find a Pharmacy”.
Plan Rates & Plan Comparisons
PLAN RATES:
PLAN COMPARISON CHARTS:
All the Medical Trust plans provide care through a network of doctors, dentists, hospitals, pharmacies, laboratories, and other providers. However, the different types of plans offer a range of options regarding the availability and cost of care in and out of network. The plan descriptions below can help you understand the features for each plan type. We offer the following types of medical plans:1
- Exclusive Provider Organization (EPO) Plan
- Preferred Provider Organization (PPO) Plan
- Consumer-Directed Health Plan/Health Savings Account (CDHP/HSA)
- Medicare Secondary Payer (MSP) Small Employer Exception (SEE) Plan
*All plans include preventive care, prescription coverage, as well as vision and hearing benefits.
EPO (Exclusive Provider Organization) (Kaiser Plans only)
Members enrolled in a Kaiser EPO Plan agree to use only the plan’s network of professionals and facilities, and they are responsible for ensuring that the services and care they receive are covered by the plan. Kaiser EPOs do not cover the cost of services received from out-of-network providers, except in emergency situations.
As the Kaiser plans are built on a managed-care platform, members are required to select a Primary Care Physician (PCP), and, depending on your service area, may need a referral to see a specialist.
PPO (Preferred Provider Organization)
PPO members can receive services from any provider — inside or outside of the plan’s network — without coordinating their care through a primary care physician. However, the plan pays greater benefits for care received from a network provider or facility. PPO members are responsible for ensuring that the services and care they receive are covered by the plan. They are often responsible for submitting their own claims for out-of-network care.
CDHP/HSA (Consumer-Directed Health Plan /Health Savings Account)
A CDHP/HSA member’s coverage consists of two parts:
- A traditional health plan that promotes preventive care and protects members against catastrophic healthcare expenses (Consumer-Directed Health Plan) and
- A tax-advantaged savings/reimbursement account (Health Savings Account) that allows members to take control of their day-to-day healthcare costs.2
With the exception of certain types of preventive care, the benefits from a Consumer-Directed Health Plan begin after the member meets the annual deductible.3 Contributions to a Health Savings Account help members build savings for current and future medical expenses that fall within the deductible of the health plan. A list of qualified medical expenses that may be paid with funds held in the HSAs can be found at the IRS website.
How the CDHP works:
The Consumer-Directed Health Plan works much like a PPO. Members can receive services from any provider, and they do not have to coordinate their care through a PCP. While the CDHP covers services in and out-of-network (like the PPO), the CDHP provides very strong financial incentives for members to use network providers.4 Under these plans, certain preventive care services are not subject to the deductible and require no cost share if provided by network providers.
How the HSA works:
The Health Savings Account is funded by the employee and/or employer, with a “tax-favored” status. Members can open an HSA only if they are enrolled in a qualified High Deductible Health Plan. When they incur medical expenses, they can choose to pay with either HSA funds or out-of-pocket. If HSA funds are not used, the balance continues to grow with tax-free earnings and is available for future medical expenses.
Funds deposited in an HSA belong to the member until they are spent. Unused dollars may earn interest tax-free, with certain restrictions. If members change employers or retire, they can take their HSA with them. Withdrawals from an HSA are tax-free, as long as they are used to pay for qualified medical expenses. Distributions from an HSA that are not used for qualified medical expenses will be assessed a penalty of 20 percent. For tax reporting, it is important for members to retain records of these expenses.
eLearning course:
Health Savings Accounts and High Deductible Health Plans
Download:
CDHP/HSA Fact Sheet for Members
Investing Your HSA Brochure
Medicare Secondary Payer (MSP) Small Employer Exception (SEE) Plan
The Medical Trust provides the option for eligible employers to apply for the Medicare Secondary Payer (MSP) Small Employer Exception (SEE). If an employer applies for and is approved for the plan, eligible employees and their spouses can choose to participate in the SEE Plan.
In most cases, Medicare is the secondary payer of healthcare claims for active employees covered under Medicare Part A, and the Medical Trust plan is the first, or primary, payer. Medicare allows for an exception to the secondary payer rule for small employers called the Small Employer Exception (SEE). Participation in SEE is voluntary for eligible employers and their employees. It is anticipated that out-of-pocket costs will be lower for plan participants and that employers will save significantly in the cost of health benefits.
These plans are noted with MSP in the plan name.
Qualifying for SEE:
In order to be eligible to participate, employees and/or spouses must be:
- 65 years or older
- Enrolled in Medicare Part A
- Enrolled in a Medical Trust SEE plan
- Work for an employer with fewer than 20 employees (The exception must be applied for and approved before the SEE Plan can be implemented.)
What costs are covered?
Under the exception, Medicare will become the primary payer of claims covered under Medicare Part A. These include hospitalization expenses, including inpatient care in hospitals, skilled nursing facilities, hospices and home healthcare settings. The Medical Trust plan will be the secondary payer. For other coverage, such as doctor visits, outpatient procedures and prescription drug coverage, the Medical Trust plan will be the primary payer. However, if an employee or eligible spouse elects to enroll in Medicare Part B coverage, Medicare will become the primary payer of Part B claims and the Medical Trust plan will be the secondary payer.
Webinar On-Demand:
MSP SEE Plan Member Education
Download:
Medicare Secondary Payer SEE Member Fact Sheet
SEE Certification Eligibility Form
1Every group does not offer every plan. Please check with your group administrator for the plans available to you.
2In general, members and/or their spouses are not eligible for the CDHP/HSA option if they have any other health coverage that would apply to services covered by the CDHP/HSA, such as coverage through a spouse’s employer. Participation in a flexible spending account (FSA) may also limit a member’s ability to obtain coverage under the CDHP/HSA option.
3The CDHP deductible is a combination of medical and pharmacy deductible requirements. Therefore, to begin receiving benefits from the CDHP medical and prescription drug plans, members must meet one combined deductible.
4 The Kaiser CDHP-20/HSA is built on a managed care platform, and therefore requires the selection of a Primary Care Physician, requires a referral to see a specialist, and does not have out-of-network benefits.
Anthem Plan Information
Active Plans (Under 65)
- Anthem BCBS CDHP – 15/HSA
- Anthem BCBS BlueCard PPO 70
- Anthem BCBS BlueCard PPO 80
- Anthem BCBS BlueCard PPO 90
- Anthem BCBS BlueCard PPO 100
Active MSP Plans (65+)
- Anthem BCBS BlueCard MSP PPO 70
- Anthem BCBS BlueCard MSP PPO 80
- Anthem BCBS BlueCard MSP PPO 90
- Anthem BCBS BlueCard MSP PPO 100
Questions? Contact Quantum Health:
Member Services: 1-866-871-0629
*All plans include preventive care, prescription coverage, as well as vision and hearing benefits.
Cigna Plan Information
Active Plans (Under 65)
Active MSP Plans (65+)
Questions? Contact Quantum Health:
Member Services: 1-866-871-0629
*All plans include preventive care, prescription coverage, as well as vision and hearing benefits.
Kaiser Plan Information
Active Plans (Under 65)
Contact Kaiser Permanente:
Visit Kaiser Permanente to find Member Services phone numbers for your region.
*All plans include preventive care, prescription coverage, as well as vision and hearing benefits.
Dental Benefits
Good dental health is crucial for your overall health. The Medical Trust offers three plans offering different coverage levels so that you can select the plan that best fits your family’s needs. All three of our dental plans stress preventive care and early intervention. The Medical Trust provides dental benefits through the Delta Dental network.
Delta Dental has the largest network of dentists nationwide and is our dental vendor.
How Delta Dental Can Work for You — You’ll be able to access services in two dentist networks (Delta Dental PPO™ and Delta Dental Premier®) or use out-of-network dentists. Your coinsurance, deductible, and maximum annual benefit will vary based on the network you use for a covered dental service. That puts you in charge of making your money go further.
Providers in the Delta Dental PPO¹ network and Delta Dental Premier network have agreed to contracted rates, and you won’t be charged more than your expected share of the bill.² Using the Delta Dental PPO network³ offers the highest annual maximum benefit, allowing you the most savings. Using an out-of-network dentist may result in higher out-of-pocket expenses.
What are the key plan features?
- All Delta Dental plan options cover
- Diagnostic care and preventive care
- Three dental cleanings a year (four cleanings based on certain conditions)
- Basic and major restorative services, subject to applicable coinsurance, deductibles, limitations, and exclusions
- Orthodontia services have an enhanced in-network lifetime benefit in the Premium Plan, and are also offered in our Comprehensive Plan
How do I find an in-network dentist?
Visit deltadentalins.com to search for a Delta Dental PPO dentist in your area. Under your plan, you can visit any licensed dentist and receive benefits, but you’ll save most when you visit a PPO dentist.
Where’s my ID card?
You don’t need one. Just tell the dental office you’re covered under Delta Dental of Pennsylvania, and provide your name, birthdate and enrollee ID or Social Security number. Family members covered under your plan can provide your details. If you prefer to carry a dental plan ID card, just log in to your online account at deltadentalins.com to print one out. Or, pull up your electronic ID card on your smartphone. Just log in to the website, or download the Delta Dental app.
What if I’m in the middle of dental work?
Here’s how payment is determined:
- Root canals: If you started treatment before Jan. 1, 2024, your previous plan is responsible for any later treatment.
- Crowns: If the crown is placed on or after Jan. 1, 2024, it is covered by Delta Dental.
- Orthodontics: Your previous carrier will pay for treatment before Jan. 1, 2024, and Delta Dental will cover treatment starting after that date. Orthodontic payments are made in two installments: The first payment will be made upon receipt of the transition of care claim, and the second payment will be made 12 months later. If the remaining benefit is $500 or less, only one payment will be made. See the example on the next page if this applies to you or family members covered under your plan.
What do I need to do to continue my orthodontic coverage?
Let your orthodontist know you’re switching to Delta Dental of Pennsylvania.
Your orthodontist will need to submit a claim form that includes the banding date, total case fee and length of treatment to the following address:
Delta Dental of Pennsylvania
P.O. Box 2105
Mechanicsburg, PA 17055
Will my lifetime orthodontic maximum reset?
No, your lifetime orthodontic maximum will carry over. This means any amount paid by your previous carrier will count toward your orthodontic maximum under Delta Dental.
How does Delta Dental calculate in-progress orthodontic treatment?
Delta Dental covers orthodontic treatment starting on your effective date. We determine the monthly cost of orthodontic treatment based on the overall cost, number of months in treatment and amount covered by your previous carrier.
See the example below:
Additional Resources from Delta Dental:
- Transition of Care
- Being Network Savvy
- Maximize Your Savings
- Diagnostic & Preventive Maximum Waiver
- Orthodontic Benefits for PPO & Premier
- Enhanced Pregnancy Benefits
- Web and Mobile Access
- SmileWay Wellness Benefits
- Member Perks for Your Smile and Beyond
Videos from Delta Dental:
- Your online resources from Delta Dental
- Get to know the Delta Dental PPO and Delta Dental Premier networks
Contact Delta:
Member Services: (888)-894-7059
Delta website
All plans cover preventive care and three checkups a year at no cost to members when network providers are used.
______________________________
¹In Texas, Delta Dental Insurance Company provides a dental provider organization (DPO) plan.
²You are responsible for any applicable deductibles, coinsurance, amounts over annual or lifetime maximums, and charges for non-covered services. Out-of-network dentists may bill the difference between their usual fee and Delta Dental’s maximum contract allowance.
³You can still visit any licensed dentist, but your out-of-pocket costs may be higher if you choose a non-PPO dentist Network dentists are paid contracted fees.
Prescription (Rx) Benefits
Pharmacy Benefits
Most of our health plans include a comprehensive prescription drug benefit through Express Scripts. If you are enrolled in a Kaiser health plan, your pharmacy benefits will be provided by Kaiser. Visit the Kaiser website for details about your pharmacy benefits.
Express Scripts
Express Scripts offers retail pharmacy benefits, as well as via Home Delivery Pharmacy ongoing, refillable prescriptions. To save on your prescriptions
- Request generic drugs whenever possible. Your doctor can advise you whether a generic medication is appropriate.
- Use home delivery pharmacy for prescriptions you need on an ongoing basis.
Retail Pharmacies
Express Scripts’ national network of participating retail pharmacies offers discounts when you present your Express Scripts ID card.
Home Delivery
You can order up to 90 days of medication at one time, usually at a significant cost savings, through Express Scripts’ home delivery service. You will receive automatic refills and reminders when your prescription is expiring. Home delivery is required for maintenance medications after the third fill at a retail pharmacy.
Visit Express Scripts’ website to price a medication, download the formulary, or find a participating retail pharmacy. You may also call Express Scripts Member Services at (800) 841-3361
To file a claim for reimbursement, use the Prescription Drug Reimbursement Form.
Encircle RX
In 2023, GLP-1 agonists (drugs that lower blood sugar levels and promote weight loss) accounted for 9.3% of the Medical Trust’s prescription drug costs. This was a 295% increase over 2022 in our costs for GLP-1 agonists used as weight-loss medications. During the same period, our peers in the Church Benefits Association’s coalition with Express Scripts experienced a 193% increase in the cost of these drugs when used for losing weight.
To manage these costs and ensure these medications are used appropriately, the Medical Trust is introducing the EncircleRx program from Express Scripts, which:
- Ensures that medical data and documentation are on file for the use of GLP-1 in diabetes
- Increases GLP-1 monitoring to reduce waste in the system
- Establishes higher BMI eligibility requirements to target those populations most impacted
Vision Benefits
All of the healthcare plans offered by the Medical Trust include vision benefits.
EyeMed Vision Care
Vision benefits offered through EyeMed’s Insight Network provide coverage for an annual eye exam and cost savings on prescription glasses or contact lenses.
EyeMed’s Insight Network works with thousands of providers nationwide. EyeMed’s Insight Network includes local, private practitioners and retail chains.
To find a provider, visit EyeMed and click on Provider Locator (at the bottom of the screen).
Create an account or Login at EyeMed to view benefits and claims.
The following network services and benefits are provided once per calendar year:
- Eye exam: $0 copay. A copay is required for contact lens fit and follow-up.
- Frames OR contact lenses: $200 allowance. There is a 20% discount off the balance for frames and 15% discount off the balance for contact lenses.
- Lenses: $10 copay (for standard plastic lenses: single vision, bifocal, trifocal)
The plan offers the following network features:
- 40% discount on the purchase of additional complete pairs of eyeglasses once the initial benefit has been used
- 20% off retail price for eye care supplies purchased at network providers
- Online ordering for replacement contact lenses at below-retail price
For a full list of benefits and features, see the EyeMed Insight Network flyer, call (866) 723-0513 or visit EyeMed.
Quantum Health
Quantum will guide members whose plans use the Anthem and Cigna networks as they navigate the complexities of today’s healthcare system, help them understand the different care options available to them, and show them how to make the most of their benefits. Due to the robust nature of Quantum’s services, Health Advocate will not be available after December 31, 2024. Health Advocate will aim to complete open cases by that date. Any cases not completed will automatically migrate to Quantum to ensure that members have a care specialist by their side through any transition of care.
Quantum will be available during Annual Enrollment at 1-866-871-0629 to members enrolled—or eligible to enroll—in an Anthem or Cigna plan if they need help understanding plan options or choosing the right plans for themselves and their dependents.
For active members:
On January 1, 2025, the services of Quantum’s care coordinators—nurses, benefits experts, and claims specialists familiar with our membership and our plans—will become an integral part of the medical, prescription, vision, and behavioral health coverage (including the Employee Assistance Program) of members whose plans use the Anthem and Cigna networks and their eligible dependents.* As their single point of contact for benefit and claim information, Quantum will:
- Find in-network physicians;
- Verify coverage and, if necessary, get prior approval;
- Answer claims, billing, and benefits questions;
- Help members prepare for a hospital stay;
- Contact doctors to coordinate treatment;
- Review care options;
- Provide information on health issues;
- Help members save on out-of-pocket costs;
- Replace ID cards—and much more!
*Members covered by Kaiser Permanente and by the Hawaii Medical Service Association have comprehensive services as part of their plans and will not use the services of Quantum Health. Neither will members with dental-only (Delta) plans, disability-only (Aflac) plans or the standalone EAP.
For retirees
Quantum will also be available to help retirees and caregivers:
- Understand health benefits;
- Schedule appointments and transfer records;
- Resolve insurance and billing issues;
- Estimate and compare costs;
- Navigate new diagnoses, like cancer and dementia;
- Make decisions about clinical treatments;
- Arrange for home meal delivery;
- Find nursing homes and assisted living facilities;
- Craft an advanced directive;
- Initiate an appeals process; and
- Maneuver through Medicare
Personal Precision Oncology Management
Through Quantum Health, the Medical Trust will provide members and their treating oncologists with support from renowned oncologists who specialize in rare, complex cancers and work on breakthrough treatments. Their support will include case reviews and clinical collaboration with the treating physicians.
Teladoc Health
Teladoc Health Services will replace LiveHealth Online and MDLIVE for Anthem and Cigna members, respectively. A fully integrated virtual care platform, Teladoc offers primary, mental health, acute, chronic, specialty, and complex care services, all seamlessly accessed via Quantum. Through real-time intervention, Quantum will be able to increase telemedicine utilization when it is the most appropriate and efficient way to access care.
Magellan Healthcare
The utilization and cost of behavioral health services have increased since the pandemic. To ensure that members in need receive the best possible care of this type, we are introducing Magellan Healthcare. It provides a holistic approach to behavioral healthcare management by collaborating with members to help them successfully address their mental health needs. Accessed via Quantum, Magellan’s services include crisis intervention, outreach to individuals while in treatment, continuing care plans, education, support, and resources.
Behavioral/Mental Health
Your coverage includes behavioral health benefits for individual and family needs, both inpatient and outpatient. You have access to an integrated behavioral health program that includes behavioral health, substance use disorder, and employee assistance program benefits. This plan also offers coverage for colleague support groups.
All our plans offer access to the Employee Assistance Program (EAP) through Cigna, a free, confidential service that offers immediate help, referrals and online resources for a range of behavioral, family and care-giving, financial, health, and other life issues. All members receive their EAP benefits through Cigna, whether enrolled in an Anthem BCBS, Cigna, or Kaiser health plan.
To access EAP services, call (866) 395-7794, 24 hours a day, 7 days a week, or sign in to myCigna.com (employer ID: episcopal).
Please review your plan handbook for your behavioral health benefits.
Claim forms:
Employee Assistance Program (Covered by Cigna EAP)
To help address your emotional, physical, family, and legal needs, the Medical Trust offers the Employee Assistance Program (EAP) to clergy and lay members enrolled in Cigna or Anthem medical plans through the Church Medical Trust, as well as their covered dependents and any other household members. This benefit provides immediate help, referrals, and resources. The plan covers unlimited telephone consultations and up to 10 face-to-face counseling sessions per issue at no member cost.
Here’s 100 Reasons To Call The Employee Assistance Program.
The EAP is a confidential 24-hour service that can help you access the resources you need if you or a loved one wants someone to talk to. It is offered, at no charge to Cigna and Anthem members, as part of the Medical Trust plans. It is also available to employees as a standalone plan for $4/month for those not enrolling in a medical plan. Kaiser members have comprehensive services as part of their plans and will not use the services of Cigna EAP. Please contact Kaiser member services at 1-877- 870-0283 for assistance in this area.
The trained professional EAP staff can provide:
- 24/7 phone access for behavioral health issues
- Referrals for in-person counseling
- Legal consultations
- Financial services and referrals
- Tips for balancing work and family
- Assistance finding childcare and senior care
There are also online resources on such issues as:
- Emotional well-being and life events
- Family and caregiving
- Health and wellness
- Daily living
- Disaster Resource Center
Accessing Your EAP Benefits
Cigna/Anthem Members: Call Quantum Health at 1-866-871-0629
Kaiser Members: Call Kaiser at 1-877-870-0283
Standalone EAP members: Call 1-866-395-7794 (ID for Lay Employees: Episcopal)(ID for Clergy: EpiscopalPSN)
To learn more about EAP, download the Employee Assistance Program (EAP) brochure for Clergy, or the Employee Assistance Program (EAP) brochure for Lay.
Pastoral Support Network (PSN)
The Pastoral Support Network (PSN) offers counseling and support services with a particular sensitivity to the unique issues priests and their families may experience. If there’s an issue for which you’d like assistance, you can talk with a PSN counselor over the phone or get a referral for a counseling professional in your area.
The Pastoral Support Network is part of your EAP benefit and is completely confidential. Neither your congregation/employer nor The Episcopal Church Medical Trust will be notified when you use the services.
The Pastoral Support Network is offered at no cost and is available to all the family members in your household. For more information or to talk with a PSN specialist, call (866) 395-7794.
Talkspace®
The Cigna EAP now includes access to Talkspace®virtual behavioral health!
- Connect with a licensed therapist or psychiatrist online, by video, or text using Talkspace, available for Cigna EAP members, ages 13 and up.
- Visit myCigna.com or download the getting started flyer to learn how to access Talkspace virtual behavioral health.
Wellness Webcasts
The EAP also offers interactive online seminars on a variety of topics related to wellness at home and in the workplace.
Browse all currently available webcasts or learn more at Cigna.com/EAPWebcasts.
Telehealth Services
How to Access Telehealth
Use a computer or mobile device to have a virtual visit with board-certified doctors and pediatricians who can diagnose, treat and prescribe most medications for minor medical conditions and common health concerns.
Telehealthine is available for members participating in Anthem, Cigna, and Kaiser plans.
For Anthem and Cigna PPO members and Kaiser EPO members, all services received via vendor telehealth platforms are available to you with no deductible, copay, or coinsurance through December 31, 2023. For CDHP members, while temporary legislation currently permits the Medical Trust to provide you with first-dollar coverage of vendor telehealth platform services, there is no guarantee that this relief will be extended beyond December 31, 2022. If Congress does not extend this relief, during 2023, you will be required to meet your deductible before carrier telehealth services will be covered with no copay or coinsurance.
- Anthem Blue Cross Blue Shield – Access LiveHealthOnline.com or download the LiveHealth Online mobile app in the App Store ® or Google Play™
- Cigna – Access MDLiveforCigna.com on your computer or download the MDLIVE mobile app by searching in the App Store ® or Google Play™
- Kaiser Permanente – Access Kaiser’s telehealth platform services by calling the number on the back of your member ID card
³Please note, telehealth can help with minor, non-life-threatening conditions. During a medical emergency, individuals should visit the nearest hospital or call 911 for assistance.
Telehealth Services
A virtual visit is an appointment with your personal healthcare provider carried out through an electronic medium of your provider’s choice (e g , Zoom, Skype, telephonic) but that is not offered through your health plan carrier’s telehealth platform (e g , Anthem LiveHealth Online, Cigna MDLive).
The Medical Trust will continue to allow claims for virtual visits with network and out-of-network providers that do not use a telehealth platform offered by Anthem or Cigna through December 31, 2023.
Virtual visits are covered at standard levels of benefits and member cost shares.
Note: Kaiser’s healthcare model requires its members to use the Kaiser telehealth platform for telehealth services.
Group Life Insurance
Clergy Pension Plan
Group Life Insurance is offered as a benefit to eligible active clerics who participate in The Church Pension Fund Clergy Pension Plan. Should you die before you retire, your beneficiary will receive a benefit equal to:
- Six times your current Total Assessable Compensation, up to a maximum of $150,000.
Supplemental life insurance is available during periodic open enrollment periods for clergy who do not have supplemental life coverage.
For additional information, please refer to A Guide to Clergy Benefits (also available in Español).
Employer-Provided Group Life Insurance
Some employers provide an additional Group Term Life Insurance and/or Accidental Death & Dismemberment benefit. Please check with your employer or diocese to confirm the specific details of your plan.
Clergy:
Eligible clergy employees will also be provided Group Life Insurance coverage in the amount of $20,000, which is in addition to what they are eligible for through the Clergy Pension Plan
Lay:
Is my Group Life Insurance benefit enough?
- If your circumstances require additional coverage, Church Life offers Supplemental Group Term Life Insurance at affordable rates.
- If you’re unclear about the different options, please consult the glossary of commonly used terms.
Disability Insurance
Accidents happen. People get sick. Disability benefit helps you continue paying your bills even when you can’t work. As an active employee who meets eligibility requirements, both clergy and lay employees will receive Short-Term Disability Benefits and Long-Term Disability Coverage as a benefit to help maintain your income should you become disabled.
Short-term disability benefit may cover events such as:
- Maternity leave
- Injuries
- Extended illness
- Recovery from surgery
- Hospitalization
To find out more about these benefits, click the links below:
Clergy:
Lay:
Travel Assistance
Feel more secure when you travel with UnitedHealthcare Global Assistance services. UnitedHealthcare Global Assistance provides a comprehensive emergency medical and travel assistance program 24 hours a day, 7 days a week. With UnitedHealthcare Global Assistance, you will have access to worldwide medical and dental referrals, emergency medical treatment, replacement of travel documents and other services. UnitedHealthcare Global Assistance services are available when you are outside the USA or are 100 or more miles from your permanent residence.
The program includes:
- Assistance in obtaining medical treatment. Whether you need a local referral for treatment or evacuation due to a medical emergency, UnitedHealthcare Global Assistance staff will help make the arrangements.
- Assistance with providing insurance information and medical records for treatment
- Replacement of prescriptions, medical devices and corrective lenses
- Emergency travel arrangements and replacement of lost or stolen travel documents
- Emergency fund transfers
- Destination profiles, which include health and security risks for over 170 countries
UnitedHealthcare Global Assistance is not responsible for your medical costs while you are traveling. If the services are covered under your medical plan, you can submit them as medical plan claims for reimbursement. Refer to your medical plan handbook for coverage details and information on how to submit a claim.
All of the Medical Trust medical plans include the services of UnitedHealthcare Global Assistance travel assistance program.
For more information:
- Download the United Healthcare Global Assistance brochure
- Visit UnitedHealthcare Global Assistance
- Call (800) 527-0218
Retiree Insurance Information
Church Pension Group
Please contact the Church Pension Group and the Episcopal Church Medical Trust directly as you approach age 65 (regardless of whether or not you plan to retire). To ensure sufficient time for transitions, please contact Church Pension Group when you are three months away from retirement.
Forms to submit to benefits@norcalepiscopal.org:
Church Pension Group: 1-866-802-6333
For Pension, Retirement Plans & Individual Life Insurance
Episcopal Church Medical Trust: 1-800-480-9967
For Medical, Dental, & Group Life/Disability
Social Security Administration
The Social Security Administration provides information about applying for Medicare (both online and on paper).
CPG: Planning for Retirement Overview for Active Clergy – click here
CPG: Planning for Retirement Overview for Active Lay Employees – click here
Hing Health
Hinge Health is available at no cost to Anthem and Cigna members effective October 1, 2022. Through the Hinge Health Digital Musculoskeletal (MSK) Clinic, participants have access to personalized MSK care programs depending on their specific MSK needs.
- Prevention – Program designed to increase education with regard to key strengthening and stretching activities around healthy habits. The Prevention program is software based and offered through the Hinge Health app.
- Chronic – Program designed to address long-term back and joint pain It includes personalized app-guided exercise therapy sessions, one-on-one access to a personalized health coach, personalized education content, and behavioral health support. Participants in the chronic program may also be offered access to virtual sessions with a licensed physical therapist and/or the non-invasive ENSO High Frequency Impulse Therapy™ pain management device and service, as appropriate, for symptomatic relief.
- Acute – Program designed to address recent injuries. It includes live virtual sessions with a dedicated licensed physical therapist along with software- guided rehabilitation and education.
- Surgery – Program designed to address pre/post-surgery rehab for the most common MSK Surgeries. It includes personalized app-guided exercise therapy sessions, 1:1 access to a personalized health coach and physical therapist, personalized education content, and behavioral health support.
- Expert Medical Opinion – Service offering second opinions for elective MSK procedures.
For applicable programs, a participant may obtain up to six virtual physical therapy sessions per episode (with no cost share to the member) prior to in- person healthcare provider or physical therapy care.
State laws may limit access without a physician’s referral.
To get started with Hinge Health, visit hingehealth.com/ecmt to enroll.
If you have any questions regarding Hinge Health, email help@hingehealth.com or call (855) 902-2777.
Plan Contact Information
The Episcopal Church Medical Trust
Cpg.org
Phone: (800) 480-9967
Monday through Friday, 8:30AM – 8:00PM ET (excluding holidays)
Fax: (877) 4-FAX-CPG (432-9274)
Anthem BCBS (medical and behavioral)
quantum-health.com
Phone: (866)-871-0629
Cigna (medical, behavioral)
quantum-health.com
Phone: (866)-871-0629
Kaiser Permanente
kp.org
Northern California: (800) 663-1771
TTY: (877) 870-0283
Monday – Friday, 7:00AM – 9:00PM ET
Delta Dental
cpg.org/deltadental
Phone: (888)-894-7059
Express Scripts Prescription Drug Benefits
express-scripts.com
Phone: (800) 841-3361
24 hours a day, 7 days a week
(except Thanksgiving and Christmas)
EyeMed Vision Care
eyemedvisioncare.com
Phone: (866) 723-0513 (members)
(866) 723-0596 (pre-enrollment)
Monday – Saturday, 8:00AM – 11:00PM ET
Sunday 11:00AM – 8:00PM ET
Employee Assistance Program (EAP)
quantum-health.com
Phone: (866)-871-0629
UnitedHealthcare Global Assistance
United Healthcare Global Assistance
Phone: (800) 527-0218 (from U.S., Canada, Puerto Rico, Virgin Islands and Bermuda)
(410) 453-6300 (from all other locations, call collect)
24 hours a day, seven days a week
Health Equity (HSA services for some members in CDHP plans)
healthequity.com
Phone: (877) 713-7712
24 hours a day, 7 days a week